Telgoo5's Blog

The Immense Value of One-Stop IoT Connectivity Provider

There is no denying the fact that IoT is a vast technology. It has many distinct aspects and require disparate skills and capabilities. One needs to have expertise in different verticals and a partnership with an adept IoT connectivity provider, if he wants to leverage IoT for business benefits. Amongst the many requirements, two are the most critical: Connectivity and Security. So, whether you are an MNO, MVNO or MVNE, you need to be ready with the right type of secure connectivity solutions for your customers.

IoT Market from the Eyes of an Operator

IoT attracts customers because of its immense potential. It is touted to make human life easier than ever before. The fact that machines will be able to interact with each other and get the work done without any human involvement, sounds absolutely terrific. But, for a mobile services operator, the situation is as exciting as it is challenging. Below are some challenges that need to be overcome to sustain consistent growth in IoT:

IoT Connectivity

Do you know IoT connectivity is not always about the fastest speed? You will be surprised to learn that most IoT business use cases would rather have consistent low-speed and low-power connectivity instead of faster solutions that drain power rapidly. There are different connectivity protocols, which you need to be familiar with:

Mobile connectivity
Broadband
NFC card readers and RFID
Bluetooth
LoRa, SigFox and other low-powered connectivity solutions
Satellite connectivity

For any small-scale operator like an MVNO, it is very hard to have all these connectivity offerings for its subscribers. Therefore, it needs the services of an IoT connectivity provider like Telgoo5 that already has established partnerships with major carriers. All the requirements with regards to connectivity can be fulfilled easily when you associate with a reputed machine to machine connectivity provider like Telgoo5.

IoT Security

Because IoT devices are autonomous i.e. they communicate with another machine after a certain condition is met; they are not in direct control of humans. So, the become an easy prey for hackers who are looking to pounce upon any weakness in a network. Therefore, you should use the services of a secure IoT connectivity provider that has an encrypted network and follows the best practices to keep hackers’ threat at bay. At Telgoo5, you get a unique public IP for every unique connection, which ensures better security. We constantly upgrade our security standards, so that your subscribers’ information always remains safe.

IoT Billing

A one-stop IoT support expert can double up as a machine to machine connectivity provider and a billing services provider. With IoT becoming a mainstream telecom technology, the pressure on IoT billing will increase manifold. You would require the services of an operator that employs a centralized Online Charging System (OCS) and has the capability to charge every service in real-time. At Telgoo5, we have a time-tested platform that can charge, rate and bill large volumes of IoT and other telecom services transactions, and allows your MVNO to maintain complete accuracy in billing.

Why you Need One-Stop Vendor?

Managing several partnerships can be a nightmare for an MVNO. So, one-stop vendor, especially for a technology as huge as IoT makes great business sense. With a single vendor, you do not have to communicate with different stakeholders, which will reduce your burden and allow you to focus on your marketing strategy. We, at Telgoo5, supply APIs to our partners that can help them add new functionalities into their telecom solution without any need for overhauling or customizing it. We are committed to provide highly-efficient IoT connectivity solutions that are secure and versatile.

Recruiting an IoT Services Provider That Can Keep You Connected and Safe

As the world acknowledges the power of IoT, more and more MVNOs are preparing to monetize it. There is a race to provide the best IoT services and increase revenue for the business. But IoT can be a tough technology to handle, especially for MVNOs with limited resources. It requires you to grow in different verticals and at the same time market your product better than your competitors. Add to that the threat of hackers, and you have a very tough task on your hand. Unless you partner with an IoT services provider that can support you in each one of your endeavors.

Monetizing IoT can be a Struggle

Monetization of IoT can be a struggle if you do not have the right billing platform. Whether you are planning to sell IoT sensors/devices or charge based on usage or charge as a monthly subscription, you need a capable billing platform that can bill millions and millions of transactions every day.

The best way to get this task done is by using a robust and centralized platform like OCS (Online Charging System). An OCS not only charges every service in real-time, but it also enforces credit limits accurately. Hence, your subscribers always get the correct bills with all the details about service usage. As a result, it becomes the stepping stone for a strong IoT business strategy.

IoT Connectivity Headache

IoT connectivity requirements are very different from traditional requirements where high speed and bandwidth is considered to be the best. IoT connectivity can be classified into WLAN, cellular, LoRA, satellite and many other categories. And every type of connectivity holds certain value for a particular business use case. For example:

For long-distance, you would require cellular connectivity like 4G or 5G
For short distances and home networks, WLAN connectivity will work best
For a retail store or warehouse, you can use Bluetooth and RFID for tagging items
For a parking use case where you have to account for multiple vehicles via sensor devices, you require low-power connectivity solutions like SigFox and LoRA. Low power connectivity prevents sensor discharge and makes the business venture more cost efficient.
For maintaining connection with distant moving devices like ships and airplanes, you would require satellite connectivity

IoT Security: More Important than Anything

If you are a budding MVNO, you might want to skimp on the cost of security to make a quick buck. But this could be a huge mistake. On the contrary, you should make security your USP. Make security your marketing weapon because companies investing in IoT are the most scared about the security and integrity of their data. If you can get them onboard by offering them a robust and secure network, you can expect a long-term partnership and consistent revenue. In case, your MVNO does not have the technical skills to implement robust security, then choose the services of IoT services provider that can:

Offers you a variety of connectivity options
Provides end to end security of the IoT network
Offers unique public IP address for every connection
Has access to cutting edge technologies like OTA (Over the Air) firmware upgrade capabilities, which can be used for upgrading already active IoT devices without taking them out of service
Complete reporting capabilities, so you can understand every aspect of your business and eliminate threats

Telgoo5 is an IoT services provider in New York with tremendous credentials in the telecom domain. At Telgoo5, we provide accurate charging, rating and billing of every IoT service. At the same time, we let you use our existing partnerships with some of the biggest carriers in the US. We offer an intuitive B/OSS and telecom billing solution that is easy to use and supported 24×7 by our diligent customer care team.

Realize Endless Possibilities for the Future with a Comprehensive IoT Platform

IoT is a technology that connects many devices over a network. The unique thing about IoT tech is that it empowers devices and sensors to interact with each other autonomously. There is no direct human involvement in decision making at every stage. As we envision an automated future, a stable IoT platform becomes the obvious choice for realizing its possibility.

The Vital Role of IoT Development

IoT development is the coding of IoT APIs and software for empowering devices, so they can communicate with each other and perform tasks. Given the current situation, IoT development has a huge role to play in the development of smart cities, automated industrial plants and a comfortable life.

As the devices are not homogeneous and there are many compatibility issues, it is required that IoT development is done in a way that brings uniformity. Interoperability of devices and commoditization are two important criteria for the success of an IoT platform. It is vital that we create devices that are embedded with software that allows for low-power consumption and less use of bandwidth. With millions and millions of IoT devices predicted in the near future, the data usage will be in zettabytes and optimized platforms would be needed to sustain its use on a large scale. Powerful software solutions in the form of specifically developed SDKs and frameworks will be needed.

Support for IoT Development with a Stable IoT Platform

Thriving in the telecom market of today is a tough challenge. Especially for MVNOs, there is a need to grow across different verticals, so they can offer sustainable services to their subscribers. But technologies like IoT have made this task more difficult than ever before. A competent provider of telecom support services is needed for making this task simpler. A vendor like Telgoo5 can help you in your endeavors with its time-tested telecom services that cover both the present and future technologies. Have a look:

Growth in different verticals made easy

From hardware to networking to software, Telgoo5 covers every base and provides you access to readymade partnerships with eminent carriers and vendors. You do not have to allocate new services. Just use Telgoo5 APIs and add new functionalities at the click of a button.

Stable platform for billing millions and millions of transactions

The amount of IoT transactions will rise exponentially in the near future. To provide stable services, you need a stable processing platform that is capable of accounting for each and every transaction. Backed by a centralized charging system OCS, Telgoo5 allows you to perform billing in real-time. Hence, every service is charged and rated correctly, and you are able to send completely convergent invoices to your subscribers.

Scalable and secure IoT platform

Scalability and security are two of the biggest challenges in an IoT use case and Telgoo5 helps you overcome both of them. We have a scalable platform that is secured with latest encryption to prevent data breaches. Also, we provide a unique public IP to every connection and bolster the overall security.

Reporting and analytics

We help our partners access each and every report via a slave database, which is updated by a master database that is owned by us. Our IoT platform also integrates analytics and provides you timely insights, so you can understand trends better and make informed business decisions in future. Telgoo5 is a powerful IoT platform that is built from the ground up to support IoT development innovations of the present and the future. Also, we have a 24×7 customer care department that looks after every customer query and provides timely resolutions.

Brace Up for a Flood of IoT Devices with Robust IoT Data Connectivity for MVNOs

As the number of IoT devices increase at a fast rate, the need to support them with appropriate IoT data connectivity is also rising. The fact that data requirements will be in zettabytes in the coming years makes the situation all the more challenging for mobile virtual operators like MVNOs. As these small-scale operators rely heavily on the network frequency spectrum provided by the MNOs, they would have to think out of the box if they truly want to rule the market. The biggest challenge is to grow across all verticals as IoT requirements are quite diverse.

Growth in Different Verticals, But Data is the Key

IoT is a multi-faceted technology and it requires you to have presence across all verticals. From SIM delivery to security, you need to provide above par experience to the subscribers in order to succeed. But the ground-reality is that the MVNOs are already pushed to the limit. Barring a few MVNOs, most virtual operators are struggling to keep up with the new industry challenges. As FCC announces new rules every other day, MVNOs need a platform that allows them to stay adherent with every new compliance, and at the same time let them launch attractive IoT offering. Some major verticals that an MVNO needs to grow in are:

Hardware

IoT has immense requirements that start from the hardware. Sensors, SIMs and real-time charging servers are some of the most basic needs for sustaining an IoT network.

Software

APIs need to be written for IoT use cases. Non-tech MVNOs do not have the capabilities to design their own APIs. A telecom services vendor like Telgoo5 has several APIs that are built from the ground up to meet the unique requirements of its clients. Apart from that, it also excels in adapting to the industry changes and tech developments very quickly.

IoT Data

IoT data has the most important role in the IoT use case. Unlike regular connectivity, IoT use cases require unique connectivity solutions ranging from Wi-Fi, mobile connectivity, WLAN, satellite, LoRA, SigFox etc. An MVNO requires the right kind of connectivity at its disposal, if it wants to serve clients from different niches. For example, LoRA is a low power connectivity solution that can be implemented in situations where bandwidth requirements are low and sensor discharge is a major issue.

Accurate IoT Billing

Once an MVNO has customers, it is important that it treats them right. Bringing in transparency into billing can build trust amongst subscribers, but it is more difficult than it seems. A true real-time billing system is required to charge and rate every service in real-time, so that charges are applied precisely on every service. Implementation of an Online Charging System (OCS) like the one provided by Telgoo5 is the key to winning new customers and keeping the existing customer base satisfied.

Security

IoT data connectivity is a boon for the evolution of technology, but it is also the entry point for hackers. With encrypted IoT data, this threat can be neutralized. At Telgoo5, we not only implement strong security measures on the data, we also provide a unique public IP for every connection. Telgoo5 is one of the leading telecom support services providers for both MVNOs and MVNEs. We have the right tools and setup to serve your every need. Our reporting is world-class and we use analytics to improve the efficiency of your telecom billing services. We provide you the perfect back up in the time of your need by offering you 24×7 customer support services. Partnering with Telgoo5 is the best way to monetize and deliver IoT data services.

The Criticality of Telecom Billing Services for New MVNOs

A Mobile Virtual Network Operator (MVNO) plays an important role in the telecom world. It serves the needs of those subscribers who are unsatisfied by the services of major CSPs. But, MVNOs face huge competition, which makes their sustainability a challenge. According to a survey, out of every 10 MVNOs only 1 MVNO succeeds in its endeavors, and the rest 9 lose their focus or lose out to the competition. One of the biggest reasons for the failure of most MVNOs is their inefficient billing. And, it is unforgiveable to have substandard billing services for your subscribers, especially when they are spoilt for choices. So, it is vital and almost critical to harness the power of quality telecom billing services and solutions.

The Role of Telecom Support Companies

A telecom billing and OSS support company can play a huge role in your MVNO’s success. As it exclusively focusses on enhancing the quality of monetization and calculation of service charges, it can offer you the best telecom billing systems at attractive prices. Most MVNOs get their telecom resources from MNOs at a reduced price. But they are unable to maximize their profits because they simply cannot convert these resources into revenue. In this task, telecom billing services offered by a telecom support vendor can provide you the following functionalities and features:

Convergent billing

Convergence in billing is hugely important if you want to say relevant in today’s telecom industry. Convergence implemented via an OCS allows you to deliver bifurcated bills with the mention of every service charge clearly. As a result, your billing becomes more transparent and you gain your customers’ confidence, which is paramount for a small-scale MVNO.

Reporting and analytics

The best telecom billing systems come with the provision of comprehensive reporting. For example, at Telgoo5 – one of the leading MVNO solutions providers – you get uninhibited access to a slave database that is directly updated via a master database, so you can run as many reports as you want and at any time you want. Also, cutting-edge telecom billing services come with AI integrated and offer analytical insights. These insights can be used for understanding subscriber behavior, their preferences and conceptualize MVNO strategies accordingly.

Security, scalability and safety

Telecom billing services are an ongoing phenomenon, which is why; they need to be scalable. A scalable telecom service allows you to add new customers without worrying about the server wilting under the load. Also, your billing services provider should implement cutting-edge security to prevent hackers from stealing valuable customer data. Moreover, the servers that store the billing data should be redundant i.e. the data should be replicated across multiple servers. This will prevent the billing data from getting compromised in case of a natural disaster.

APIs built to address a variety of MVNO challenges

With APIs, you can instantly access new functionalities. You can enhance your billing and at the same time boost the performance of your BSS and OSS. For example, an API can connect you to a vendor without any effort. It also allows you to reuse your existing resources and optimize the process. At Telgoo5, we provide specialized telecom billing services to MVNOs. Our solutions are secure, scalable and built for the present as well as the future. We also offer 24×7 customer support to our partners, so they can reach out to us and get answers to their queries at any time they want.

Access Groundbreaking APIs for Unmatched Agility via Telecom Billing Companies

Due to quickly changing telecom operations, there is an exigent need for agility. But erstwhile telecom billing software services are simply too rigid. Prepaid IN and Offline Charging for postpaid services simply do not work anymore. There is a need to switch to a centralized Online Charging System (OCS) that can simplify the entire billing process. An OCS can charge every service at a single point and allow for the creation of a convergent invoice that reflects all service charges. But an OCS is simply the minimum requirement. You also need Application Program Interface (APIs) that let you integrate new functionalities. And, all this can be done by using the services of competent telecom billing companies.

APIs for Bringing the Much-Needed Agility

APIs allow for a quick revamp of the billing platform without any need for wholesale changes. Primarily, APIs provide the following functionalities:

Quick access to third-party partnerships
Repurposing and reuse of services by internal resources and external partners

The Key Benefits of APIs for MVNOs

Mobile Virtual Network Operators are at the last pedestal when it comes to finances. They do not have sufficient monetary resources to match the financial clout of major CSPs. Therefore, they need cost-efficient telecom billing software services that can help them stay competitive. And, this is only possible if the software comes with cutting-edge APIs. Have a look at some advantages that APIs bring to your business:

Innovation of tech internally and amongst close partners

Innovative internal development requires you to simplify information access within the organization. Also, there needs to be certain level of abstraction, which prevents the app from getting misused. Telecom billing companies that provide secure API gateways allow you to use your innovations safely and in a systematic manner. Also, the cost of development is reduced considerably as APIs allow for reusability of services.

Translation of legacy assets quickly

API gateways can be used for translation of legacy assets quickly and efficiently. Also, APIs allow for tailor-made applications that are according to the preference of internal employees like app developers.

Quick mobilization of services

Every service needs to reach mobiles quickly for it to become a revenue-generating asset. This can be done by leveraging services that are revealed by APIs to build symbiotic relationships between software vendors and partners. Organizations can pre-integrate APIs within their mobilization strategies and use the network for faster and improved business results.

Access to third-party partnerships

Third-party partnerships are required by MVNOs as they do not have outreach across all verticals. For example, an MVNO might need to integrate a new database, which can be done easily by an API. Or, it might require an additional payment gateway to serve the needs of its customers, which can also be done via a simple installation of API.

Fortify your Business with AI and Reporting

APIs can become an essential part of your repertoire when it comes to fulfilling complex needs. But it is also vital that an MVNO is able to gauge customer response, market trends and popular customer plans. All this can be done via AI-powered telecom billing software services. At Telgoo5, we use cutting-edge AI and reporting to provide our partnering MVNOs the best insights. We act as an operational and a strategic partner for your business, and help you achieve your business goals.

Leverage the Best Telecom Billing Systems for MVNOs & Deliver Services Fast

Telecom operations are always evolving. There is always something new coming into the industry that needs to be monetized and delivered to the subscribers. The onus of doing this task rests on the shoulders of MNOs and MVNOs. In most cases, MNOs are self-sufficient to deal with any new dynamic as they have the resources and finances to meet any new demand. It is the MVNOs that feel the pain because of their limitations. Even the best telecom billing systems need to be updated to meet a new requirement. Therefore, MVNOs require a flexible solution that can accommodate for minor changes without any need for a complete overhaul.

APIs to the Rescue

The best way to integrate new features and functionalities into an existing billing system is via APIs. Partner with telecom billing companies who are specialists in their domain. Many telecom services and support companies offer APIs that add new features without any excruciating effort. For example, you can integrate a new database, a new payment gateway or access a partnership with a new billing vendor by a simple installation of the relevant API. The most important use of APIs is in reusing the existing resources across different platforms. There is no need for building a new app when you have the relevant API at your disposal. Although APIs cannot fulfill every requirement, they can be of great help in many situations.

The Need for Catalog-Driven Approach for Faster Service Delivery

A catalog-driven approach can bring in unprecedented agility into a telecom operation. It allows for faster monetization of services and lets you adapt to a change in technology in a convenient manner. Below are some benefits of catalog-driven approach in telecom billing operations:

Overcomes the challenge of tracking revisions and changes in BSS and OSS ecosystem
Allows you to track product performance data, which can be later used for conceptualizing new offers and schemes
Lays down a strong platform for 5G service delivery as it allows MVNOs to experiment with their plans. The successful plans can be kept for future use and the failed plans can be discarded.
Allows you to provide the most essential telecom services to the subscribers in times of crisis e.g. in the time of pandemic, telcos can zero-rate essential services faster and fulfil the demand

Essential Virtues of the Best Telecom Billing Systems

If you are in the market for the best telecom billing systems, then ensure that they meet the following criteria:

OCS for convergent billing

A centralized charging architecture has an OCS (Online Charging System) in the middle. The OCS acts as a vital cog in telecom billing operations and allows MVNOs to perform completely convergent billing. All the services are charged and rated at a single point based on events and sessions. Hence, completely bifurcated and detailed invoices can be sent to the customers, which list every single service charge accurately. This brings in more transparency into billing and helps you gain your customers’ trust.

Powerful and scalable

Partner with telecom billing companies that can offer you a powerful platform equipped with fast servers that have a high storage capacity. This will allow you to perform millions of transactions without any risk of failure. Also, your billing operation will become more scalable i.e. you will be able to accommodate new customers without any danger of system going down.

Security of customer information

As a subscriber entrusts you with his/her critical information, you should be able to provide him dependable security. A secure billing platform like the one offered by Telgoo5 can keep your customers’ info safe from unethical and notorious hack attempts.

Be Part of a Change in the Telecom Industry with the Best MVNO Solutions

In the past, telecom industry was ruled by a handful of telcos who had complete monopoly in the market. But the introduction of MVNO model has changed the scene to some extent. However, the current world situation in the light of Covid-19 is not looking very good for any business. It is a time where businesses are stagnant, but the telecom industry still has hope. Due to the importance of connectivity in these times of lockdowns, MVNOs can actually break new ground and emerge as prominent household names. All they need to do is differentiate themselves from the rest, and find the MVNO solutions that can help them in their business endeavors.

Emerging MVNO Trends in Telecom

For an MVNO in telecom industry, there are several things that they need to do if they want to sustain themselves. Have a look at some of the important trends they should follow:

Employ new technologies quickly

For MVNO and MVNE to break new ground in the industry, it is important that they employ the latest innovations before it’s too late. Some of the most important technologies that can help them prosper are: eSIM for targeting new-age users, NFV for improving the efficiency of B/OSS and integration of AI as part of MVNO Billing Software. Apart from that, they also need to give some thought to the evolving but not yet mainstream tech like edge computing and blockchain. It is important to stay abreast of the latest technology as it helps you climb the bandwagon quickly when a new innovation arrives in the industry.

Leverage 5G for maximizing MVNO potential

5G is not just any technology but a gamechanger. This is the reason why we haven’t mentioned it in the previous section. 5G is going to bring in new opportunities for MVNOs in telecom industry. With 5G slicing becoming a norm, it would be possible for MVNOs to package AI/Big Data services along with cloud services to their customers. Such packages will benefit smaller enterprises (due to cost-effectiveness) and they will become permanent MVNO customers.

MVNO for low income group subscribers

Databases like NLAD are already used in the US for bringing services to people with low purchasing power. In the future, we are expected to see a rise in this trend as more and more MVNOs from across the globe would start offering services on similar lines. In their endeavors, they would receive support from the governmental bodies, which will make their venture a profitable one.

More focus on specific market segments

Capture New Revenue Streams with Pro-Digital Telecom Billing Solutions

Telecom industry is reinventing itself amidst the digital storm. No longer traditional telecom services are preferred by users. Subscribers want fast provisioning as they instantly want to use the services they have paid for. Essentially, every telco is digital to some extent. But the problem is that most telcos are digital in parts, not in the truest sense of the word. There are many departments that are cut-off from others due to legacy systems not able to interact with each other. In case, you are in the same boat and finding it hard to get to the next level, then start a digital revolution with telecom billing solutions.

The Need to Digitalize BSS/ OSS Telecom Billing Solutions

Modern-day customers want a completely digital experience. They want every service to be delivered, tracked and billed accurately. In order to achieve that, you need to digitalizeBSS/ OSS telecom billing solutions from the scratch. Some essential aspects of digitalization are:

Online portal for subscriber account management

Whether you are an MNO or MVNO, you simply have to provide an account login to the customers where they can view all their account information. Hence, a multi-tenant platform that can support multiple concurrent user logins is the need of the hour.

Self-service

A customer should be able to devise his own telecom services plans by stacking up different services as per requirements. He should be able to create his own plans and get a full estimate of usage charges including tariffs, taxes and discounts. Once the request has been created, the OSS should be able to provision the resources instantly.

Convergent billing for complete transparency

A centralized charging architecture with an OCS (Online Charging System) in the middle is needed to bring in the much-needed transparency into billing. An OCS not only charges and rates services, but it also implements credit limits and thresholds with great accuracy. This prevents subscribers from exceeding their allotted quota. The key to OCS’s ability to charge every service is its event- and session-based charging capabilities. It also has an ABMF (Account and Balance Management Function) that stores all the subscriber information and deducts the appropriate amount from the balance when a customer uses a service.

When you add all these functionalities into your day-to-day telecom operations, you are able to go truly digital and automate your B/OSS and billing process.

The Importance of Customer Management and Security in Digital Services

Customer support and management is an essential part of digital telecom services. If you truly want to grow your customer base, then give attention to your customers at every level. For both MNOs and MVNOs, it is important to have the right platform to connect with their subscribers. Pro-digital telecom billing solutions can help you in the following ways:

APIs

Modern-day OSS telecom billing solutions that come with the power of APIs can be really useful for MVNOs. If your customers have new demands but your billing system does not allow for that, then you can install an API and add the new functionality. For example, you can offer new payment gateways to your subscribers by a simple installation of API. There is no need to buy a new software or customize your existing software.

Security of latest telecom innovations

A digital platform is prone to hack attacks. Especially when you deliver cutting-edge services like IoT, the threat is even higher. A telecom billing and support platform like Telgoo5 implements robust security and measures to ward off hackers. If you want to manage your customers better, then be very careful about implementing security and keep their information safe.

Comprehensive reporting

Telecom billing solutions should come with complete reporting functionality that allows telcos to understand customer trends and form strategies accordingly. At Telgoo5, we believe in digitalization of modern-day telecom services at all levels. We employ analytics, high-end security and use a real-time OCS to improve day-to-day operations and prevent revenue leakage.

5 Best Features of Telecom Billing Systems for Business Success

Every aspect of telecom operation is getting convoluted due to new technologies and a rise in unexpected demands. As competition rises, one cannot dwell on the challenges in front. Any time wasted in bringing new services to market or addressing emerging customer requirements can be fateful. Especially for small and virtual operators (MVNOs), the time to respond to customers’ needs is very small. They need all the support they can muster. Amidst all the resources available to them, hi-tech billing systems can be a major difference maker. The best telecom billing systems can aid in achieving higher customer satisfaction levels and simplifying the whole business process.

Why Telecom Billing Services Can Be Crucial?

A small-scale operator does not have in-house resources to come up with cutting-edge OSS/BSS and telecom billing solutions. One needs to access telecom billing services that are suited for quick monetization and achieving transparency in billing. Below are some reasons why modern billing services can prove detrimental:

Access completely convergent billing for printing descriptive invoices with bifurcation of charges. Sending bills that clearly state every service charge, tariff, discount, tax etc. can foster customer trust in your services.
When your marketing team devises a strategy, it is as per the current situation in the market. But due to lack of flexibility in telecom billing and monetization, telcos often waste a lot of time. And hence, the opportunity goes by. But with the best telecom billing systems, you can stack up multiple services as per your choice and launch them immediately.

Access best telecom billing systems via Telecom Billing Services

If you are looking for a billing partner, then you need to find the best one in the market. The better your billing is, the more revenue you are likely to generate. An experienced billing partner can provide you a feature-filled billing system. Some of the important functionalities of the best telecom billing systems are:

Intuitive design

A billing system needs to have an intuitive design, so that your employees can use it without any problem. A complex design can hinder the utilization of a software. It is often seen that MVNOs are unable to use many features, because their staff is unable to comprehend the intricacy of the system. The best telecom billing systems have a simple design with an intuitive dashboard.

Analytics

The power of analytics is no secret. And, it has to be leveraged in the telecom industry for beating the competition. Not using analytics is like giving an edge to the competitors. With regular insights about buying trends, classification of user segments and knowledge about competitor strategies, you can stay ready to meet the challenges of the future.

APIs

If you have to overhaul telecom billing services frequently, then you would have to spend a large sum of money. This is simply not justifiable, especially for MVNOs with limited financial resources. Access telecom billing platforms that come with APIs, so you can fulfill any need in future without customizing or replacing your existing telecom billing system. For example, an API can give you instant access to a shipping vendor, a payment gateway or even allow you to integrate databases (e.g. NLAD) with just a simple installation at the client end.

Multi-Tenancy

Multi-tenancy that allows for multiple logins is critical. The best telecom billing systems allow for multiple logins with different user rights. In the multi-tenant environment, access needs to be restricted according to the type of user and security parameters should be defined clearly.

Single-point charging environment

You do not want to charge and rate different services via different systems as it creates confusion in billing tasks. A centralized charging platform like the Online Charging System (OCS) provided by Telgoo5 is needed to perform single-point and convergent billing. Not only that, an OCS can charge every service (prepaid, postpaid, broadband) in real-time and eliminate revenue leakage. At Telgoo5, we offer the best telecom billing systems to our partners. Our billing platform is robust, real-time, secure and supported by a 24×7 NOC team.