A lot of MVNOs in the market are not very tech savvy. They might be very clever in sales and marketing, but their understanding of telecom technology, OSS BSS architecture and telecom billing is very limited. However, they have strong reasons to get into the MVNO business because they have the right amount of funding and an innovative idea.
So, if you are a budding MVNO that is apprehensive about the technicalities involved in the MVNO industry, then you would be pleased to know that there are telecom support services, which can help you skip the whole learning phase by giving you access to an intuitive and simple platform.
Exploit Industry Experience of Professional Vendors
An MVNO depends on an MVNE for acquiring network frequency spectrum from MVNOs. Multiple MVNOs represented collectively by an MVNE get access to the MNO services at a slashed price. But they still require telecom billing and OSS BSS architecture related expertise for sustaining their business.
Fulfilling the Needs of your Wireless MVNO
If you want to get established as a wireless MVNO, you need to work consistently well towards your goals. For that, you require the support of a vendor who can help you in:
Telecom billing with a convergent billing solution
A convergent billing system empowered by an OCS can help you charge every service in real-time. This not only allows you to bill your current services like broadband, prepaid, postpaid and IPTV; but it also prepares you for future technologies with immense potential i.e. 5G and IoT. A real-time billing system is not just a need but an essential modern-day requirement for MVNOs, if they want to stay competitive in the market. Also, another benefit of employing an OCS is that it enforces credit limits accurately and prevents customers from exceeding their allotted quota. Hence, there is hardly any dispute due to billing and customer satisfaction increases.
Intuitive tool and dashboard
As most MVNOs lack technical knowhow, they need the simplest of tools to create plans, launch their services and manage OSS/BSS functions. A telecom support vendor like Telgoo5 offers intuitive telecom solutions that your workforce can master in a short period. The learning curve is small, and the tool is good enough to manage all functions.
APIs for new features and functionalities
A small-scale wireless MVNO cannot afford to change his software platform often (because of high costs of customization and purchase). It needs APIs to fulfill ad hoc requirements. A competent vendor can help you with simple Plug and Play APIs that bring in new functionalities with a simple installation on your existing system. With Telgoo5’s APIs, you can add new databases e.g. NLAD system, associate with a shipping vendor or payment gateway in a few simple steps.
The hackers are always looking to break into telecom billing systems as they keep hold of vital account information of subscribers. Therefore, you need a secure platform that is fortified with robust encryption. At Telgoo5, we take great care of customer data and upgrade our systems from time to time, so as to counter threats of the future. We offer comprehensive reporting for each and every service delivered, so you can see your operations in great detail and analyze any vulnerability in the system. Our cutting-edge platform is powered by AI and can help you strategize your marketing strategies, so your wireless MVNO can stay competitive in the market.