MVNO is a small fish in the big pond called the telecom industry. The role of a MVNO mobile virtual network operator is to fulfil the requirements of those customer who opt out of the services supplied by MNOs. Therefore, MVNO model can only be sustained if they fill the void left by the demand.
Management of MVNO Network Resource Requirement
MVNO network resources are procured via MVNEs that serve as the middlemen. These resources like Radio Access Network and network infrastructure (routers, HLRs, VLRs, BSCs etc.) are provided to MVNO service providers, so they can serve their customers. However, most MVNO type companies have limited technical knowledge of the telecom industry. Therefore, they struggle with the technical side.
But a telecom services provider like Telgoo5 can make a huge difference in this area. With its proven telecom support platform including B/OSS services and telecom billing, it can help telcos fulfill their needs.
Key Areas for MVNO Work Management
An MVNO needs to have the technical capabilities and services to make a difference and compete well in the market:
A dedicated real-time telecom billing platform
At the very least, you need a telecom billing system that is powered by Online Charging System (OCS). It should allow you to monetize services fast and provide single-point charging of all services. This is made possible with real-time charging, which can charge both event and session-based services. This means no need to send separate bills for different services like IoT, Prepaid, Postpaid, Internet etc. A common bill is all that you need, and your customers will love you for it.
Operation and business support
The telecom software for MVNOs should include all the important functions of B/OSS. The layout should be intuitive, so that new MVNOs can provision and deliver their services via the software without facing much difficulty.
The software should perform revenue assurance, which is an essential part of MVNO management. With quality revenue assurance, you can expect to build strong bonds with your customers.
The easiest way to add new capabilities into the MVNO software is by APIs. You can integrate a new payment gateway or database, and bring into service right away. A vendor that provides APIs can help you minimize the costs associated with software customization.
Point of Sale
You should get a point of sale that allows you to bring your services to market. It should be easily accessible and work flawlessly.