Telecom operations of today have become more intricate than ever before. As staple telecom services like voice and SMS start losing their significance due to the establishment of OTT platforms (whatsapp, skype etc.), there is an emerging need to monetize telecom services in exciting packages that evoke subscribers’ interest. But even more important these days is to maintain a level of trust with your customers. An Online charging system (OCS) provides you the best of both worlds and lets you fulfill the most important requirements of subscribers with its true real time charging.
The Secret of True Real Time Charging
True real time charging as per the technical specifications defined by 3GPP prevents revenue leakage. The secret to true real time charging lies in the rightful implementation of telecom billing architecture. The Gy diameter interface between OCS and Policy and Charging Enforcement Function (PCEF) needs to transmit info in real-time for the platform to work as intended. Only when the interface is correctly implemented, you can expect proper functioning of the entire system.
The Virtues of a Quality Telecom Charging and Billing System
Apart from real time charging, a telecom charging and billing system needs to have the following attributes for it to be effective in today’s competitive telecom industry. Have a look at some of the essential virtues:
Ability to generate single invoice for all servicesWith so many services delivered by telecom operators these days, it would be inconvenient if you send separate invoices to customers for every service. A convergent real time charging system allows for the creation of a single invoice for all services like prepaid, postpaid, broadband, SMS, IPTV etc. This happens because the charging is done at single centralized point i.e. OCS, which charges services as they are used and rates them according to a pre-determined tariff rate.
Telgoo5's Blog 